Nah, He's cool - he's somewhat humble as a new owner of the store and he 'seems' to take it all in stride. I'm glad I asked you because I threw in this big whompin 3 inch piece in each tank and I don't think the turtles have a clue what to do with it because they try to bite it and it floats away

(duh...) So thank you. So now they both like carrots and broccoli (I used the stem part - because the to part seems like it would just go everywhere and clog up the filter but I might be wrong. Let me know. Maybe the 'value' is in the dark green top part (having trouble finding a term for that part - it's like the canopy of the tree...). Let me know what your thoughts are and thanks again.
How 'big' are the pieces you cut out and how many - I'm sorry for asking for so many details but I don't have a clue

I found that for veggie pieces my turtles seem to prefer VERY small bits - like smaller than your pinkie nail for sure. Is that ok? And is that the same for the cuttle bone?