How big is your turtle? APPROX 5 INCHES
How long have you had it?NA ITS BEEN AT THE PET STORE I WORK AT FOR ABOUT 2 1/2 WEEKS
What is the water temperature? 78
Did you use a thermometer? YES
Are you using a water heater?YES
How much water is in there? IN 20 GAL LONG TANK W/ APPROX 10 GAL WATER
Are you using a water conditioner? YES
Are you using any filtration?YES
What is the basking temperature? 90
Is there a basking light?YES
Is there a basking platform that is easy to climb on?YES
What kind is it or what is it made out of?PLASTIC RAMP
Is there a UVB light?YES
What have you been trying to feed it?PELLETS/VEGGIES/CRICKETS
When was the last time your turtle ate?2 WEEKS AGO
How big is the tank/pond/enclosure?20 GAL LONG
Is the tank near a window?NO
Is the tank in a room with a lot of activity?NO
Have you read the Basic Care section?YES
Have you searched the forums for similar situations?YES
Is there any other unusual activity/symptoms? THIS TURTLE CAME IN APPROX 2 1/2 WEEKS AGO TO THE PET STORE I WORK IN. A COUPLE OF DAYS AFTER SHE CAME IN WE NOTICED THAT SHE WAS JUST FLOATING AT THE WATER SURFACE NOT SWIMMING OR MOVING. WHEN WE PICK HER UP SHE DOESNT RETRACT HER HEAD OR LEGS INTO HER SHELL. HER LEGS AND HER BODY ARE SWOLLEN AND SHE DOESNT RESPOND TO TOUCH. HER EYES WERE SWOLLEN FOR A COUPLE OF DAYS ABOUT A WEEK AGO BUT NOW THEY ARE BACK TO NORMAL W/O USING ANY EYE DROPS. FOR ALMOST 2 WEEKS NOW SHE HAS BEEN QUARANTINED BY HERSELF OFF OF THE SALES FLOOR. SHE IS NOT INTERESTED IN ANY FOOD, JUST FLOATS AND DOESNT MAKE ANY ATTEMPT TO SWIM OR BASK. WE TOOK HER A THE VET LAST WEEK THAT TREATS REPTILES AND SHE SAID IT COULD BE A SIGN OF AN INFECTION AND TO KEEP HER BY HERSELF. SHE IS NOT GRAVID THOUGH. BUT THATS ALL SHE TOLD US TO DO. DOES ANYONE HAVE ANY IDEA OF WHAT TO DO?


